Refund, Cancellation and Return Policy

Effective date: 27 October 2026

Good Sense Studio sells digital products only: printable PDFs, digital templates, spreadsheets and online tools. Because these are delivered instantly and cannot be given back once downloaded or accessed, all sales are final, except in the cases listed below. We want you to be happy with what you buy, so every product page describes exactly what is inside before you pay.

Cancellations

Orders are processed and delivered the moment payment succeeds, so an order cannot be cancelled after payment. If you placed an order by mistake and have not yet downloaded or opened the product, write to us within 24 hours at gss.goodsensestudio@gmail.com and we will review your request.

Returns

Digital products cannot be physically returned. Once a file has been downloaded or a product accessed, it cannot be returned or exchanged.

When we will refund you

We will give a full refund if:

1. You were charged twice for the same order.
2. Payment was deducted but you did not receive the product, and we are unable to deliver it within 48 hours of you contacting us.
3. The file is damaged or will not open, and we are unable to send you a working copy within 48 hours.
4. You received a different product from the one you paid for, and we are unable to send the correct one.

We do not offer refunds for a change of mind, for buying the wrong product after reading its description, for not using the product, or because the product is available elsewhere at a different price.

How to ask for a refund

Email gss.goodsensestudio@gmail.com within 7 days of purchase with your order number, the email used at checkout, and a short description of the problem. A screenshot helps if a file will not open. We reply within 48 hours.

How refunds are paid

Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank or card provider may take a few more days to show the amount. Once a refund is issued, your access to the product ends and the licence to use it is cancelled.

Failed payments

If money left your account but the payment failed on our side, it is usually reversed automatically by the payment gateway within 5 to 7 working days. If it is not, write to us with the transaction reference and we will help.

Contact

Shipping and Delivery Policy

Effective date: 27 October 2026

Good Sense Studio sells digital products only. Nothing is shipped by post or courier, and there are no shipping charges.

How you receive your order

As soon as your payment is confirmed:

1. A download link or access link appears on the order confirmation screen.
2. The same link is sent to the email address you entered at checkout.

Most orders are delivered within a few minutes. In rare cases, such as a payment gateway delay, delivery can take up to 24 hours.

If your order has not arrived

• Check your spam, junk and promotions folders.
• Make sure the email address you entered at checkout was spelled correctly.
• If you still cannot find it after 24 hours, write to gss.goodsensestudio@gmail.com with your order number or payment reference. We will resend it within 48 hours.

Where we deliver

Because delivery is online, our products can be bought and downloaded from anywhere in the world. All prices are in Indian Rupees (INR). If you pay with a card issued outside India, your bank may convert the amount and add its own charges.

What you need

A device that can open PDF files, and for some products a free Google account or a modern web browser. Each product page lists exactly what that product needs. Printing is optional; files are sized for A4 and US Letter paper.

Download links

Please download and save your files when you receive them. If a link expires or you lose your files, write to us with your order details and we will send a fresh link.